SHIPPING INFORMATION
When will I receive my order?
You will receive an order confirmation email that will include an estimated shipping date(s):
DHL Express: Currently DHL is not available in our country. We are working hard to find a way to deliver faster. In the meantime, we only offer a standard shipping option (14-21 business days). Sorry for the inconvenience.
Standard delivery: 14-21 business days depending on the date the order was placed.
Once your order has been shipped, you will receive a shipping confirmation email.
We care about Planet Earth and keep inventory low and no drain so we don't overuse resources. Each order is sewn after payment. It usually takes 1-7 business days to ship your order during high demand days.
How can I track my order?
DHL Express
Go to the DHL Website.
Paste your tracking number from the Shipping Information email. ki.brand.info@gmail.com
If you did not receive the email, please check your spam folder. If the letter is not found anywhere, we are always happy to help ki.brand.info@gmail.com
Click the "Track" button.
Standard delivery
Go to the website https://novaposhtaglobal.ua/
Paste your tracking number from the Shipping Information email from ki.brand.info@gmail.com
If you did not receive the email, please check your spam folder. If the letter is not found anywhere, we are always happy to help ki.brand.info@gmail.com
Click the "Track" button.
Important notes
Working days are Monday-Friday, except for holidays.
As delivery times vary by destination, an exact estimate will be provided at checkout.
Please note that although we endeavor to deliver your items within these timeframes, delivery dates are not guaranteed.
We are not responsible for any duties/imports/taxes/customs/etc that you may incur.
Worldwide delivery.