PRIVACY POLICY

PRIVACY POLICY AND USE OF COOKIES

BRIEF OVERVIEW OF OUR PRIVACY POLICY AND USE OF COOKIES
This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase on ki.shop (the "Site").
Personal data we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms directed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information." We collect device information using the following technologies:
"Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
"Log files" track activities that occur on the Site and collect data including your IP address, browser type, Internet service provider, landing/exit pages, and date/time stamps.
"Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as "Order Information". When we refer to "Personal Information" in this Privacy Policy, we are referring to both device information and order information.
Rakuten Advertising may collect personal information when you interact with our digital properties, including IP addresses, digital identifiers, information about your web browsing and application usage, and how you interact with our properties and advertisements for various purposes, such as personalization of offers or advertising, analytics about how you interact with websites or advertising and for other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the links below.
Privacy Policy: https://rakuteadvertising.com/legal-notices/services-privacy-policy/
Your rights: https://rakuteadvertising.com/legal-notices/services-privacy-rights-request-form/


Refunds (if applicable)
Once your return has been received and inspected, we will send you an email to let you know that we have received your return. We will also notify you if your refund is approved or denied. If approved, your refund will be processed and the credit will be automatically applied to your credit card or original payment method within a certain number of days.

How do we use your personal information?
We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this order information to:
Communicate with you;
Check our orders for potential risk or fraud; and
In accordance with the preferences you have shared with us, to provide you with information or advertising related to our products or services.
We use the device information we collect to help us monitor potential risks and fraud (including your IP address) and generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the site, as well as evaluate the success of our marketing and advertising campaigns).
Sale items (if applicable)
Only regular priced items can be returned, unfortunately, sale items are not eligible.

Posting of your personal information
We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to support our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your personal information here: https://www.google.com/intl/uk/policies/privacy/ . You can also opt out of Google An